We are here to help. Whether you have a question, a suggestion, or simply want to get in touch, this page explains how to reach our team and what to expect when you do.
How to Reach Us
The most reliable way to contact us is by email. Our team reviews every message and aims to respond within two working days. Please use the address below:
Email: [email protected]
What You Can Contact Us About
- General questions about the site or its content
- Corrections or updates to information we have published
- Feedback on your experience using the site
- Editorial or content-related enquiries
- Partnership or advertising requests
- Reporting an error or broken link
What to Include in Your Message
To help us respond as quickly and accurately as possible, please include the following in your email:
- A clear subject line describing your reason for writing
- The specific page or section your query relates to, if applicable
- Your name or preferred way to be addressed
- Any relevant details that will help us understand your request
Response Times
We aim to reply to all messages within two working days. During busy periods, it may take slightly longer. We do not operate a live chat service at this time, so email remains the best route for all enquiries.
Responsible Use of This Contact Form
We ask that all messages are sent in good faith. We do not respond to spam, unsolicited bulk submissions, or messages that are abusive in nature. We reserve the right to decline requests that fall outside the scope of our editorial remit.
A Note on Gambling Harm
If you or someone you know is experiencing difficulties related to gambling, please seek support from a dedicated helpline or support organisation. We are not a counselling service and are unable to provide personal advice on gambling behaviour. Organisations such as GamCare and the National Gambling Helpline offer free, confidential support.
Thank you for taking the time to get in touch. We value every message and will do our best to assist you.